Question 1

What types of electrical work does VANDERHALL handle?

Accepted Answer

We handle a wide range of residential and commercial electrical work — panel upgrades, whole-home rewiring, EV charger installation, lighting and fixture work, generator transfer switches, and commercial electrical. If you're not sure whether your job fits, just reach out and we'll let you know.

Question 2

Do you work on both residential and commercial properties?

Accepted Answer

Yes. We're fully equipped for residential work — homes, condos, townhouses — as well as commercial properties including tenant improvements, new construction rough-in, and service upgrades.

Question 3

Can you handle a full home rewire?

Accepted Answer

Absolutely. We perform complete rewires on older homes with knob-and-tube, aluminum branch circuit wiring, or cloth-insulated wire. We work to minimize drywall disruption and bring everything up to current NEC code.

Question 4

Do you do small repairs and troubleshooting?

Accepted Answer

Yes. Not every job is a panel upgrade. We diagnose tripping breakers, dead outlets, flickering lights, and other electrical issues. If it's electrical and it's not working right, we can find it and fix it.

Question 5

How do I get started?

Accepted Answer

The easiest way is to book a free on-site assessment through our website. Pick a date and time, tell us a bit about your electrical issue or project, and a licensed VANDERHALL electrician will come to your home or job site.

Question 6

Is the initial assessment really free?

Accepted Answer

Yes — completely free, no strings attached. We come to your property, assess the electrical work, ask the right questions, and follow up with a written estimate within 48 hours. You're under no obligation to move forward.

Question 7

How quickly can you schedule an assessment?

Accepted Answer

We typically schedule assessments within 3–5 business days. For urgent electrical issues — like a panel that's tripping repeatedly or a safety concern — call us directly and we'll do our best to get out sooner.

Question 8

What should I have ready before the assessment?

Accepted Answer

Access to your electrical panel is the most important thing. If you have any previous inspection reports, permit history, or know the age of your home's wiring, that's helpful too. We'll handle the rest.

Question 9

How does your pricing work?

Accepted Answer

Every job is priced based on scope, materials, and timeline. After the free assessment, we provide a detailed written estimate that breaks down labor and materials. You'll know exactly what you're paying for before any work begins.

Question 10

Do you require a deposit?

Accepted Answer

Yes. Most projects require a deposit before work begins — typically 25–30% of the total project cost. The remainder is billed in milestones tied to project progress, with a final payment due at completion.

Question 11

Can the estimate change once work starts?

Accepted Answer

We do our best to hold to the original estimate. Occasionally, unforeseen conditions — like discovering aluminum wiring or a panel that's more deteriorated than it appeared — require a change order. We'll always communicate any changes in writing and get your approval before proceeding.

Question 12

Are there utility rebates available for electrical upgrades?

Accepted Answer

Yes, in many cases. EV charger installations and panel upgrades often qualify for utility rebates or federal tax credits. We'll flag any applicable programs during the estimate process and provide the documentation you need to claim them.

Question 13

How long does a typical electrical job take?

Accepted Answer

It depends on the scope. An EV charger install is usually a half day. A panel upgrade typically runs 1–2 days. A whole-home rewire can take 3–7 days depending on the size of the home. We'll give you a realistic timeline in your written estimate.

Question 14

Will my power be off during the work?

Accepted Answer

For panel work and rewiring, yes — there will be periods where the power is off. We coordinate the outage windows with you in advance and work efficiently to minimize downtime. For most jobs, power is restored by end of day.

Question 15

What happens if the project runs behind schedule?

Accepted Answer

We build realistic timelines and communicate proactively if anything changes. Permit delays or unexpected conditions can affect the schedule, but we'll always keep you in the loop and adjust together.

Question 16

Is VANDERHALL licensed and insured?

Accepted Answer

Yes. We hold a Master Electrician license and carry full general liability and workers' compensation insurance. We're happy to provide proof of license and insurance before any work begins.

Question 17

Do you pull permits?

Accepted Answer

Yes — always. Any electrical work that requires a permit, we pull it. Unpermitted electrical work can void your homeowner's insurance, create problems when you sell, and put your family at risk. We don't skip this step.

Question 18

Do you offer a warranty on your work?

Accepted Answer

Yes. We stand behind our workmanship with a 1-year warranty on all completed electrical work. If something isn't right, we'll come back and make it right — no hassle.

Question 19

Why does electrical work need to be inspected?

Accepted Answer

Electrical inspections exist to protect you. An inspector verifies that the work was done to code — correct wire sizing, proper grounding, AFCI/GFCI protection where required. A passed inspection is your proof that the work is safe and legal.

Good Questions. Straight Answers.

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